Privacy Policy

Privacy Policy

Effective date: 18 October 2026

Last updated: 18 October 2026

Introduction

Welcome to The Forex Chef.

The Forex Chef respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase our digital products, join our membership, book coaching sessions, attend online consultations or communicate with us.

We aim to handle your personal information responsibly and transparently, in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.

Who We Are

Business name: The Forex Chef

Business owner: Lee Donaldson

Email:  forexcheff@gmail.com

Website:www.theforexchef.com

For the purposes of applicable data protection law, The Forex Chef is the data controller responsible for determining how and why your personal information is processed.

Information We Collect

Depending on how you interact with The Forex Chef, we may collect the following information:

Personal and contact information

• Name and surname.
• Email address and telephone number.
• Billing address and other information necessary to process your purchase.
• Information you provide when submitting an enquiry or booking a consultation.

Membership and coaching information

• Membership registration details.
• Your learning objectives and trading experience.
• Information you voluntarily provide during coaching sessions.
• Questions, feedback, trading journals and educational progress records.
• Relevant communications between you and The Forex Chef.

Please avoid sharing account passwords, broker login details, payment card details or other sensitive information during coaching sessions.

Payment and transaction information

Payments may be processed by third-party payment providers. We may receive transaction references, payment status, purchase history and billing information. We do not intend to collect or store full payment card details ourselves.

Technical information

When you use our website, we may collect information such as your IP address, browser type, device information, website usage data and cookie preferences, where applicable and permitted by law.

How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide customer support.
• Process bookings, purchases, subscriptions and payments.
• Deliver forex education, digital products and membership benefits.
• Arrange and conduct online coaching sessions and consultations.
• Manage membership accounts and provide relevant service updates.
• Improve our website, educational materials and customer experience.
• Maintain business, accounting and transaction records.
• Protect our services against fraud, misuse and security threats.
• Meet applicable legal and regulatory obligations.
• Send marketing communications where we have the appropriate permission or other lawful basis.

We will not use your personal information for purposes incompatible with those explained in this policy without providing any further information required by law.

Our Lawful Basis for Processing

We process personal information only where we have an appropriate lawful basis. Depending on the circumstances, these may include:

Contract: To process your purchase, manage your membership, arrange appointments and deliver services you have requested.

Legal obligation: To maintain required financial records and comply with applicable legal requirements.

Legitimate interests: To manage and improve our business, maintain website security, respond to relevant enquiries and protect against fraud, where our interests do not override your rights and freedoms.

Consent: To send certain marketing communications, use non-essential cookies where required, or process information for another purpose where consent is the appropriate lawful basis.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Marketing Communications

We may send you information about The Forex Chef, including new educational resources, membership opportunities, digital products, coaching services and relevant business updates, where legally permitted.

You can opt out of marketing communications at any time by using the unsubscribe link provided in an email or contacting us directly.

We will not sell your personal information to third parties for their own marketing purposes.

Sharing Your Information

We do not sell or rent your personal information.

We may share relevant information with trusted service providers where necessary to operate our business, including:

• Payment processing providers.
• Website hosting and website management providers.
• Email marketing and communication platforms.
• Online booking and calendar services.
• Video conferencing and online learning platforms.
• Cloud storage, security and technical support providers.
• Accountants, professional advisers or authorities where legally required.

These providers may process personal information on our behalf or, in some cases, act as independent controllers. Their access should be limited to what is necessary for their role.

We may also disclose information where required by law, to establish or defend legal claims, or to protect the rights and security of our business and customers.

International Transfers

Some of our service providers may store or process personal information outside the United Kingdom.

Where personal data is transferred internationally, we will take the steps required by applicable data protection law, which may include relying on an applicable adequacy decision or implementing appropriate safeguards.

You may contact us for further information about the safeguards applicable to a particular transfer.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure accounts, appropriate password practices and the use of reputable service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You are responsible for keeping your own account credentials confidential and should never share your broker or trading platform passwords with us.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including meeting legal, accounting and reporting requirements.

Retention periods depend on the type of information and the reason we hold it. For example:

• Enquiry records are retained for as long as necessary to respond and manage follow-up.
• Customer and membership records are retained for the duration of the relationship and a reasonable period afterwards.
• Financial and transaction records are retained for the period required by applicable law.
• Marketing information is retained until you unsubscribe or it is no longer necessary for the relevant purpose.
• Coaching notes and educational progress records are retained only for as long as necessary to deliver services, maintain appropriate records or resolve disputes.

When information is no longer needed, we will securely delete it or anonymise it where appropriate, unless we have a lawful reason to retain it.

Cookies and Website Tracking

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and, where enabled, measure marketing performance.

Strictly necessary cookies may be used where permitted by law. We will seek consent before using non-essential cookies where required.

You can manage your cookie preferences through our website's cookie controls, where available, and through your browser settings.

Disabling certain cookies may affect website functionality.

If we use third-party analytics, advertising pixels or embedded content, our website's cookie information should identify the relevant technologies and explain how to manage your preferences.

Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• Access the personal information we hold about you.
• Rectify inaccurate or incomplete information.
• Erase personal information where the legal conditions for deletion are met.
• Restrict how we process your information in certain circumstances.
• Object to processing based on legitimate interests or to direct marketing.
• Data portability, where the legal requirements apply.
• Withdraw consent where we rely on consent.
• Complain to the relevant data protection authority.

To exercise your rights, contact us using the details in Section 2. We may need to verify your identity before responding.

We will respond within the applicable legal timeframe. Some rights are subject to exceptions, including where we must retain information to meet legal obligations.

Complaints

If you have concerns about how The Forex Chef handles your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner's Office (ICO).

Website: https://ico.org.uk/

Telephone: 0303 123 1113

You can find guidance on your rights and how to make a complaint on the ICO website.

Third-Party Websites and Platforms

Our website, educational materials and communications may contain links to third-party websites, trading platforms, payment providers or social media services.

Those third parties have their own privacy policies and terms. We are not responsible for their independent privacy practices, so we encourage you to review their policies before providing personal information.

Children's Privacy

The Forex Chef's services are intended for adults. We do not knowingly collect personal information from children for the purpose of providing our services without an appropriate lawful basis and any required safeguards.

If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.

Trading Education and Financial Information

The Forex Chef provides educational content and services relating to forex trading, market analysis, trading tools, risk management and trading psychology.

Personal information you provide in connection with educational services will be handled in accordance with this Privacy Policy.

We encourage customers not to submit unnecessary financial information, account credentials or other confidential trading information. Any financial information voluntarily supplied will be handled only where necessary and on an appropriate lawful basis.

This Privacy Policy explains how personal information is handled. It does not constitute financial advice, an offer to trade or a guarantee of trading performance.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.

The latest version will be published on our website with its updated date. Where legally required, we will notify affected individuals of material changes.

Contact Us

If you have questions about this Privacy Policy, how your information is used, or wish to exercise your data protection rights, please contact:

The Forex Chef

Business owner: Lee Donaldson

Email:  forexcheff@gmail.com

Website:www.theforexchef.com

We appreciate the trust you place in The Forex Chef and are committed to handling your personal information with care, transparency and respect.